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Privacy Policy - Website

We Keep Your Information Safe and Simple

When you contact us or visit our website, we want you to feel confident that your information is protected. Here's our straightforward approach to your privacy.

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What We Collect (And Why)

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When You Contact Us

We collect basic details so we can help you:

  • Your name and email - to respond to your inquiry

  • Company information - to understand your business needs

  • Your questions - to provide relevant advice

 

Website Basics

Like most websites, we automatically collect:

  • Basic technical info (browser type, general location)

  • Which pages you visit - to improve our website

  • Cookies - for a better browsing experience

You can turn off cookies in your browser if you prefer.

 

How We Use Your Information

Simple answer: We use your details to help you with AI compliance and improve our service.

 

Specifically:

  • Respond to your questions and provide consultations

  • Send you relevant information about AI compliance

  • Improve our website and services

  • Keep records of our client work

 

We don't:

  • Sell your information to anyone

  • Send spam emails

  • Share your details with random third parties

  • Put your information into public AI tools

 

Who We Share Information With

Very few people, and only when necessary:

  • Our website hosting service (they keep our site running)

  • Email service provider (to send you responses)

  • Payment processor (if you become a client)

  • Legal authorities (only if required by law)

 

All these providers are required to keep your information secure.

 

Your Control Over Your Information

You're in charge. You can:

  • Ask what information we have about you

  • Request corrections if something's wrong

  • Ask us to delete your information

  • Unsubscribe from our emails anytime

  • Contact us with any privacy concerns

 

Just email us at info@raivenaiadvisory.com.au and we'll sort it out within 30 days.

 

How We Protect Your Information

We take security seriously:

  • Your information is encrypted and stored securely

  • Only authorized people can access it

  • We regularly update our security measures

  • We have procedures for handling any security issues

 

Data retention: We keep your information only as long as needed to help you or as required by law.

 

Our AI Commitment

Your data stays private:

  • We never put client information into ChatGPT or other public AI tools

  • Your business details remain confidential

  • We use AI to research general industry trends, not analyse your specific data

  • Our AI advice is based on public information and our expertise

 

International Transfers

We primarily keep your data in Australia. If we ever need to transfer information overseas, we'll ensure it has the same level of protection.

 

Updates to This Policy

We'll update this policy if our practices change or if privacy laws change. We'll let you know about any significant updates.

 

The Bottom Line

We collect the minimum information needed to help you, keep it secure, and give you control over it. Your privacy matters to us, and we're here to help if you have any questions.

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By using our website or contacting us, you're agreeing to this privacy approach. You can change your mind anytime by getting in touch.

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